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Privacy

We, ANA Hotels SA, Poligrafiei Blv. 1C, Sector 1, Bucharest, we are extremely concerned to guaranteeing the confidentiality and full protection of your data, under the rules, principles, and regulations in force in the European Union in this field, including Regulation no. 679 of 27 April 2016 on the protection of individuals concerning the processing of personal data and the free movement of such data.

Personal data means any information about an identified or identifiable natural person and an identifiable person is that identifiable person, directly or indirectly, in particular by reference to an identifying element, such as a name, an identification number, location, an online identifier, or one or more specific elements of one's physical, physiological, genetic, mental, economic, cultural, or social identity.

This Policy applies to the personal data of our customers, business partners, other people who come into contact with us or who visit our locations, employees or people in the process of hiring, collaborators, etc. and applies to personal data collected by: e-mail, online or offline order forms, website, social media. To carry out the activity, ANA HOTELS SA may collect, process, and store certain personal data necessary from a legal point of view, for the conclusion of a contract or of legitimate interest. This data may be, but is not limited to: name, surname, address, telephone, e-mail address, moving pictures, etc.

The privacy policy describes

  • The purpose for which we collect and how we use your data;
  • How we collect personal data;
  • The basis for processing for the above purpose;
  • The categories of personal data that we collect and process;
  • Storage period for processing;
  • Your rights and how you can exercise them;
  • To whom can we pass this data.

We would also like to inform you of the steps we are taking to ensure the security of your data and how you can contact us on matters relating to the privacy and protection of your data.

Who we are

Ana Hotels SA, headquartered in Poligrafiei Boulevard no. 1C, Sector 1, registered at the Trade Register with J40 / 7935/1993, CUI RO 5479061, Bucharest, Romania, is the largest hotel company with Romanian capital in Romania. The measures presented in this information apply to all hotels in the Ana Hotels chain. For more details about Ana Hotels, you can find out by accessing the website www.anahotels.ro

PURPOSE FOR WHAT WE COLLECT AND HOW WE USE YOUR DATA

Our company collects the data of the users of the site www.analaundry.ro

We use the personal data we collect from you when you visit our website to monitor traffic and improve the content of the site. We rely on our legitimate interest in this data processing activity to ensure the smooth operation of our websites and to improve them. The categories of data processed in this context are the time and date of accessing a website and the IP address from which that site was accessed.

The grounds for processing personal data may be a legal obligation (if ANA Hotels is legally obliged to disclose certain personal data to public authorities), the performance of a contract concluded by ANA Hotels in the context of a certain transaction or legitimate interest of ANA Hotels to conduct a transaction most efficiently.

The online ordering service is provided through its website; When you access this service, the terms and conditions that apply are set forth on this website. We advise you to consult them.

Providing personal data

When personal data is requested directly from you, ANA Hotels asks you to provide all the categories of data that we request for the purposes mentioned above because otherwise, we will not be able to perform our specific activity.

If you provide ANA Hotels with the personal data of other individuals, please inform ANA Hotels before providing such data on how ANA Hotels intends to process their data, as described in this privacy policy.

Transmission of personal data to third parties

Although, as a general rule, we do not disclose your data to third parties, we may:

  • disclose contact details to our marketing service providers (only with your consent);
  • to disclose contact details to our IT service providers for satisfaction (only with your consent);
  • if there is a legal obligation to transmit relevant personal data to public authorities, in the context of our provision of the services requested by you;

Processing time

We intend to keep your data as short as possible, as long as it is the minimum necessary for the smooth running of our business - usually 24 months. However, there are situations in which the legislation in force requires the retention of certain data sets for longer periods.

Your rights

As the owner of your personal data, GDPR offers you a number of rights, including:

  • right of access - allows you to obtain confirmation that your personal data is processed by us and, if so, what are the relevant details of these processing activities;
  • right of rectification - allows you to rectify your personal data if it is incorrect;
  • right to delete - allows you to obtain the deletion of your personal data in certain cases, such as:
    • if the data are no longer necessary in connection with the purposes for which they were collected;
    • if the processing was based on your consent and if you have withdrawn your consent, or it has expired or if there is no longer a legal basis for the processing of your personal data;
    • a court or regulatory authority has ruled that your personal data in question should be deleted;
    • if it turns out that your personal data has been processed illegally;
  • right of restriction - allows you to obtain the restriction of the processing of your personal data in certain cases, for example, when you challenge the accuracy of your personal data, for a period that allows us to verify this accuracy;
  • the right to object - allows you to object to the further processing of your personal data, under the conditions and within the limits established by law;
  • right to data portability - allows you to receive the personal data you have provided to us in a structured, commonly used and legible format, or to pass this data on to another data controller.

VERSIONS OF THIS PRIVACY POLICY

This Privacy Policy enters into force on 10 July 2020. It may be updated according to any legislative changes that may occur. Any update will be applied within 15 days of publication on the site. Revised: July 10, 2020